RugPalReviews of rugpal.com

I never received the rug pad and I do not like the rug. I have no idea how to return it.

It was very easy to order, it took a few minutes. Rug came in 2-3 days with free delivery. It is beautiful quality rug. Although I do not like your web site. I had a problem searching for other rugs.

I searched for weeks until I found Rugpal and the style of rugs I had been looking for ---at annincredible price!

ordering was simple, my rug shipped the same day...lovely items

Rug was slow in getting shipped (it took over a week to go to UPS) but rug was packaged well and it quickly got to my house after it was shipped. Customer service was helpful in answering my questions.

It was pretty easy to browse through the selection and the loads of discounts sealed the deal for me.

I have not as yet received the rug I purchased so cannot speak to that aspect. The RugPal site, specifically the order status, is difficult to access because it shows information about other rugs but not my information. They need to figure out to share information requested. Also I left two messages requesting a return phone call and did not hear from them. I only hope that the rug purchased makes up for their business practices.

RugPal had amazing deals, and even offer customer coupons right on the site. I would most definitely order from them again.