New rug for receiving room
All the best choices from all the other sites I looked at with lower prices shipped right away
By Darren
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
561 approved reviews, newest moderated first
All the best choices from all the other sites I looked at with lower prices shipped right away
By Darren
RugPal's website was easy to use. The filters helped select what rugs I wanted to see based on my criteria, and the checkout process was seamless. Great website with the best prices I've seen for rugs!
By KC
I ordered a rug from RugPal online. They had the lowest price, by far, of any other retailer or e-tailer. The rug was delivered exactly as promised. It was very well wrapped and arrived in perfect condition. I am very pleased.
By Judith A.
My area rug was delivered as promised, with no delay and packaged in such a manner as to maintain its integrity.
By Sharon
I purchased a rug from Rugpal about 2 months ago and was so pleased with the product and the service that I recently ordered another and received the same product quality and service. In fact, a friend loved the rugs so much that she is planning to order from Rugpal soon.
By Caroline
Great prices
By marcelino
The only issue with this order was the long time to process. 5-10 days seemed like an exorbitant amount of time to process an online order.
By Glad it A.
This rug was way better than I expected for the price. Love it, love the design and love the color. Better than the picture. I couldn't be happier.
By dorothy