Customer Satisfaction Survey
I Was very pleased with the efficiency of RugPal site. My order is on it's way within 48 hours of placing my order. Thank you!
By Colleen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
561 approved reviews, newest moderated first
I Was very pleased with the efficiency of RugPal site. My order is on it's way within 48 hours of placing my order. Thank you!
By Colleen
The rug is gorgeous. Just what I wanted.
By Virginia
am quite happy with my new rug arrived safely and securely w/in a week of purchasing best part is the rug's colors are quite accurate to the photo online it's like I am in someone else's house
By paula
If you can't find a rug here, I don't know where you can.
By Suki
Great bargin. Delivered sooner than expected. Quality above what I expected for the price. Color true to picture. Will certainly return to RugPal.
By SHELAH
RugPal has great selections and very good prices.
By Patti
The rug is bueatiful, Good quality. I will order from rugpal again for sure
By Brenda
Quick to ship
By Ronda