Excellent prices
They have a nice range of rugs and great prices and specials.
By Jon
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
561 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
561 approved reviews, newest moderated first
They have a nice range of rugs and great prices and specials.
By Jon
I initially had a negative experience due to some unfortunate logistics, but it turned out to be mostly FedEx's fault. Kevin and Savannah stood out in particular with their great service.
By RJ
I enjoyed my first experience , very helpful very attentive to your personal needs. I will always come back!
By Tina
My experience was fine... except my address wasn't complete and I believe it delayed correction because computers can... under certain circumstances be stupid. So my order was delayed. However! Let us see how it... the rug caper " plays out;-)
By Silvia
Love the rug. It is as described. It arrived quickly.
By cynthia
Delivered on a timely manner, as described, very pleased customer!
By Salma
We were pleased with our rug purchased. After searching many sites for this specific rug, RugPal had by far the best price and the rug was in stock. I am very happy with the service.
By Tamara
please see above! Great, positive, smooth experience! Completely seamless!
By Ryan