Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
The sales staff is always professional and willing to go the extra mile to help with our specific requests.
By Philomena G.
Response from R.S. Hughes· Oct 20, 2020
Philomena, Thank you for your Service Review of our Sales Staff. Glad our Customer Service is going the extra mile!
Very Quick delivery!
By Arthur J.
Response from R.S. Hughes· Sep 11, 2020
Arthur, Thank you for your feedback on our quick delivery. We look forward to assisting you in the future!
Quick delivery - great piece of kit”
By Iman
Response from R.S. Hughes· May 26, 2020
Iman, We are glad we could assist you in getting what you needed! Please let us know how we can assist in the future!
Due to the current pandemic, it was difficult to find proper protection equipment on either eBay (too many price gouging sellers) or Amazon (the platform don't allow the sales of PPE at this time). After some research on Google, I found this company and also the fact that they had the right equipment I was looking for, and in stock ! I was a bit hesitating because it was the first time I ordered outside of my "comfort zone", with web sites I trusted before (eBay/Amazon). Ordering from a totally new unknown site could be also risky, especially for a +$200 order, with all those scammy web site that keep growing up as well. But anyway, I decided to go forward and place my order. If it was a scam I could still ask my credit card company for a charge back (never use your Debit card on line!). Well, my item showed up with UPS within a week after placing my order, and totally new and as described by the site. I was super pleased !! I will definitely keep this site in mind now. Only small down side of ordering from this site compared to eBay/Amazon was that I never knew how much taxes I had to pay, until my card was actually charged. It will have been nicer to know the full amount right at the time of ordering though.
By Frank S.
Response from R.S. Hughes· May 18, 2020
Frank, Thank you for your review! We are glad you had a great experience with us! We completely understand how you feel with scam sites and deals! They are more prevalent today, then ever! Our company was established in 1954, and we have carried the same values of customer commitment and customer service all these years later. We have had our website for 10 years, and carry on our same commitment! We will look into this, with your taxes, so this will be resolved for future purchases! Thank you for giving us a try! We Look forward to assisting you again!
very good follow up and support on rush requirements
By OMAR Z.
Response from R.S. Hughes· May 2, 2020
Omar, Thank you for your review! We appreciate you and hearing your feedback! We pride ourselves on our customer service and we are glad it shows!
We are very happy with RS Hughes and their products. Our Sales Rep, and our delivery / inventory Rep are great, they go out of their way to get us what we need when we need it. The Customer Service is also very helpful
By Gayle R.
Response from R.S. Hughes· Mar 20, 2020
Gayle, We appreciate this valuable feed back about our staff and our customer service. We are happy you are happy with our products and us! Thank You!
Great customer service!
By Lauren C.
Response from R.S. Hughes· Mar 16, 2020
Thank you Lauren! We are glad you enjoy working with us!
I have been using these guys for 30 years now. they are the absolute best. always great service and they will find what you need.
By Richard A.
Response from R.S. Hughes· Mar 2, 2020
We have really appreciated the 30-year relationship as well, Richard! Thank you for giving us a chance to showcase our service and abilities to get you what you want and needed. Here is to the next 30 years!
