Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Marc is a great account manager. I enjoy working with him. He always do his best to ensure that our plant get what it needs on time.
By Octavia M.
Response from R.S. Hughes· Feb 28, 2020
Marc is great, isn't he! Thank you for the review, we will let Marc know how you feel!
I love these guys any time I have a request for parts/service they get me a response immediately. I truly feel valued as a customer and couldn't ask for any better service.
By JOSEPH H.
Response from R.S. Hughes· Feb 24, 2020
We feel the love from this service review, Thank You! Joseph, as a valued customer of R.S. Hughes, we appreciate you!
Sometime the materials get here on time,,,other times no...
By TERESA W.
Response from R.S. Hughes· Feb 19, 2020
I am sorry to hear that some deliveries are slow getting to you, Teresa. I have reached out to your local branch to see what we can do for the on-time deliveries concern you are having. We will be following up with you with possible solutions shortly.
Indianapolis branch does a great job servicing our account! Always very responsive to our needs, both on future projects and with on-time shipments of current materials. Swift and honest answers, even on those rare occasions something does not go "to plan".
By Dennis V.
Response from R.S. Hughes· Feb 19, 2020
Thank you for a solid "2 thumbs up" review of our service at our Indianapolis Branch! We are glad to see that a resolution is found in the "not to plan" moments! Thank you Dennis for letting us know how we are doing here at R.S. Hughes.
I have never had an issue with R.S. Hughes. They always deliver on time. They go out of there way to help. Service is great. The people that work there are respectful and willing to provide assistance as well as better options on what I need. R.S. Hughes Cd. Juarez Chihuahua Mexico gets 5 stars from me. Keep up the good work.
By Roberto A.
Response from R.S. Hughes· Feb 18, 2020
They are a pretty amazing team at the Juarez Chihuahua, Mexico branch! Thank you for highlighting them and their amazing service, Roberto!
The RS Hughes staff is and has always been very helpful, processes orders quickly and ships product, in a timely manner. Great products and service.
By JERRY A.
Response from R.S. Hughes· Feb 18, 2020
Jerry, we really appreciate the feedback on our products and service! We are glad we are meeting your needs, in every way!
Ryan and the guys in customer service take great care of my company's needs.
By Kathy F.
Response from R.S. Hughes· Feb 18, 2020
Ryan and the team, pride themselves on our customer service and we are glad it shows! Thank you, Kathy, for confirming this!
CJ is the best! Thanks!
By BLAINE M.
Response from R.S. Hughes· Feb 18, 2020
Blaine, we couldn't agree with you more! Thank you!
