Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
I called to see exactly how many cases of a product they had on hand & was told the exact total and I was able to purchase w/confidence that I would receive all which I did within couple days. Very happy & will purchase again!
By Customer
Response from R.S. Hughes· Oct 20, 2020
Thank you for your review! Glad to hear your service experience was as we expect it to be!
The whole team at RS Hughes is very helpful. Communication is the best!
By Kim J.
Response from R.S. Hughes· Oct 20, 2020
Thanks Kim! We appreciate having your business.
Evan and Moises are awesome. Both guys seem to go above and beyond to make sure we are taken care of. Evan stops by and give us options to help better our production team. Moises is the guy behind the computer in a superhero format. Always able to answer questions and give direction.
By De E.
Response from R.S. Hughes· Oct 20, 2020
We will make sure to pass your feedback on to Evan and Moises, we know our people are awesome, it's nice to hear from the outside as well. :)
Your CSR's are "world class", turn around times are exaclty what we are looking for and willingness to help us source things from you that might be considered "non-standard" is much appreciated. Only suggestion would be to manipulate your web site so that when attempting to order "Covid restricted items", you also offer a replacement suggestion that is an option.
By Bill T.
Response from R.S. Hughes· Oct 20, 2020
Bill, this is great feedback regarding COVID restricted items. We are currently in process of adding this type of feature to the website, we think it will meet your needs and provide additional functionality. Thanks for feedback and review!
Very responsive and have most products I am looking for. :)
By Cynthia C.
Response from R.S. Hughes· Oct 20, 2020
Happy to hear we have what you're looking for Cynthia! Please contact us if there is something you can't find!
Great response time and shipping.
By Chris W.
Response from R.S. Hughes· Oct 20, 2020
We're glad that we are meeting your response time and shipping expectations Chris, thanks for reviewing R.S. Hughes!
Our service representative has gone above and beyond to help ensure that we receive the best quality service and products and in a very timely manner. Could not be happier with your company and look forward to continued service.
By Erica K.
Response from R.S. Hughes· Oct 20, 2020
Thank you Erica, we appreciate that you are willing to leave this positive feedback. Thanks for buying with R.S. Hughes!
RS Hughes is one of the best suppliers I have. They are quick to respond to any request I have. My orders are always shipped promptly. On several occasions I have needed product immediately and they have bent over backwards to help. We are a small customer of theirs but they always treat me like I am their biggest customer!
By Jan S.
Response from R.S. Hughes· Oct 20, 2020
We always try to treat our customers the same, no matter their size. We understand what it's like to grow a business from humble beginnings. Thanks for your business and your review Jan!
