Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
The customer service at R.S. Hughes is absolutely excellent. Knowledgeable staff that is quick to answer phone calls and emails. The products I have purchased from them have been exactly as advertised and expected - quality that never disappoints.
By Wade S.
Response from R.S. Hughes· Oct 21, 2020
Thank you for taking time to review us Wade. We are happy to hear you are finding what you need in our stock. We appreciate you choosing to purchase from R.S. Hughes.
Easy ordering. Great and helpful customer service when needed. Products that cannot be found at many typical merchants.
By William C.
Response from R.S. Hughes· Oct 21, 2020
Thank you for reviewing us William, we appreciate your business and are glad to hear that you are finding what you need.
The RS Hughes Location in Wixom is terrific. They are always ready to help and provide top notch service. We started working together 5 years ago and they have been able to continuously deliver above expectation ! Thank you guys !
By Erika H.
Response from R.S. Hughes· Oct 21, 2020
Thanks Erika! We are happy to see our long term customers satisfied and happy. :)
Our customer service does not respond any of our emails is really hard to get quotes or orders. :(
By MCE E.
Response from R.S. Hughes· Oct 21, 2020
MCE Electronics, Our team is trying to reach out to you, but they aren't having any success at getting ahold of you. Would you mind calling Michael at 915-593-5533 (this is the closest branch to you), so we can close this gap in communication? We really would like to assist you!
I buy bags from you your prices are fair and your employees are helpful to thank you
By Yolanda G.
Response from R.S. Hughes· Oct 20, 2020
You are welcome, Yolanda!
Quick service. I love it. Thank you.
By Urethane Masters I.
Response from R.S. Hughes· Oct 20, 2020
Quick review! We love it! Thank you!
I find what I am looking for. I place my order. It shows up just as ordered and expected. What more could I ask for?!
By Tammy N.
Response from R.S. Hughes· Oct 20, 2020
You could ask for a puppy, but we don't sell them or condone shipping them. How about we both just settle for good service and delivery of your products? :) Thanks for your review Tammy, we appreciate having customers like you!
They're always helpful in getting me what we need.
By Jen
Response from R.S. Hughes· Oct 20, 2020
Jen, We are here for you! Just let us know what we can do for you! Thank you for the review!
