Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
I ordered particulate filter masks that were in short supply from other sources. The delivery was quick and from a local facility.
By John G.
Response from R.S. Hughes· Oct 27, 2020
Thank you for your review, John! We appreciate it!
Great products & great service!!!
By Oded P.
Response from R.S. Hughes· Oct 27, 2020
Thank you Oded, we are glad to hear this! We appreciate you as a customer and you leaving us this review!
On 6/29/2020 I received my order of 5 Hysol 9462 epoxy cartridges, ref invoice 1763492-00. The first cartridge I used had a "lumpy" consistancy in the epoxy side (white) of the cartridge that required pressing the lumps flat for a smoother mix. The epoxy cured fine so I continued to use it until the cartridge was empty. I assumed the issue was unique to that cartridge. When I opened the second of my 5 cartridges I found the same lumpy consistancey in that cartridge. It appears that this is related to my entire lot of 5. All 5 cartridges are from the same lot (LB9CAA2294). I spoke to a representative on the phone and was advised to send an Email explaining the situation. I am using the review as my notification of this issue.
By John P.
Response from R.S. Hughes· Oct 27, 2020
John, Please always feel free to reach out to us if there are any issues or concerns. We want to make sure your experience with R.S. Hughes is an amazing one! We understand issues occur, and we want to correct them as soon as possible. We will have someone reach out to in regards to this issue you experienced! Please note if you have any other issues you may reach out to your local branch at: Phone: 1 (508) 303-8822 Or our main number at : 1-877-774-8443
Everyone we have ever worked with has been VERY professional and quick to respond to any questions that we've had.
By Hogan's Cabinetry and M.
Response from R.S. Hughes· Oct 27, 2020
Everyone at Hogan's Cabinetry and Millwork has been awesome to work with as well! Thank you!
I usually have great experiences and prompt service. Even when we have back orders, they communicate well and rarely fall short on the ETA.
By Roger P.
Response from R.S. Hughes· Oct 27, 2020
Roger, Thank you for giving us the opportunity to assist you! We appreciate you communicating this with an awesome review!
The DuPont gowns we ordered were not available due to coronavirus. Someone from the company reached out and personally updated us, and offered to keep the order open or cancel it.
By Doug R.
Response from R.S. Hughes· Oct 27, 2020
Doug, Thank you for the Review. Covid has affected everyone, in various ways, but we are doing what we can to keep our customers updated on limited stock items. Thank you for understanding!
Fast ordering, always has product, quick shipping, good price.
By Barcelona Nut C.
Response from R.S. Hughes· Oct 22, 2020
Thanks for ordering with us! Glad to hear that you're enjoying using R.S. Hughes.
Great customer service! The staff at RS Hughes are responsive and helpful. They are our first choice for our PPE.
By Andrew B.
Response from R.S. Hughes· Oct 21, 2020
Thank you Andrew for the review. We pride ourselves on our customer service, and we are glad it is reflected! Happy to help any time!
