Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Love working with the guys that are CIT's contacts - Jeremy is who I hear from most but have a positive opinion of them all. Thanks!
By RJ
Response from R.S. Hughes· Nov 12, 2020
We agree with you, our Milwaukee branch is an amazing team! Thank you for the feedback, RJ.
R.S. Hughes's customer service is easy to contact, very willing to help, and takes care of needs promptly.
By Kristy D.
Response from R.S. Hughes· Nov 12, 2020
Thank you for your review, Kristy. We appreciate this feedback!
Everyone is courteous and helpful.
By Norris B.
Response from R.S. Hughes· Nov 12, 2020
Thank you, Norris! We appreciate that feedback!
excellent customer service
By Chelo
Response from R.S. Hughes· Nov 12, 2020
Only the best for an Excellent customer, like you, Chelo!
Product as ordered. Fast shipping and turn around.
By Curtis P.
Response from R.S. Hughes· Nov 12, 2020
Thank you for your patronage, we appreciate you, Curtis!
Complete satisfaction with service provided.
By Julio Q.
Response from R.S. Hughes· Nov 12, 2020
We are super happy to hear (Well, read) this Julio!
I have had a great experience with R.S. Hughes. The only reason I am giving you guys a 4 and not a 5, is because my second order with you guys was delayed in delivery due to the product was back ordered. You guys are really great!! Thanks so much!
By Misti L.
Response from R.S. Hughes· Nov 12, 2020
Misti, Thank you for your review. We have had a few shipping delays due to the pandemic, but we are always striving to do our best to keep our customers informed and happy. R.S. Hughes appreciates your feedback.
Everything I have ordered so far has had a pleasant experience. I have called in most of my orders and your customer service has been very helpful. I have used the website to look for products but prefer the human touch on ordering. Thank you and keep up the good work.
By CHARLES
Response from R.S. Hughes· Nov 12, 2020
Charles, We agree, our Sales Reps are amazing. They enjoy being an interactive part of your ordering experience! The feedback the reps provide is amazing! We appreciate you taking the time to leave us a review!
