Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
The entire purchasing process from search to inquiry to delivery was efficient and pleasant. I wish all of my purchases were as easy! Well done everyone! Shawna Johnson Sr Procurement Specialist UT MD Anderson Cancer Center
By Shawna J.
Response from R.S. Hughes· Nov 12, 2020
This is exactly what we like to hear from our customers! We agree with you on other purchases as well. Thank you Shawna for taking your time to leave us feedback on how well we are doing!
You got my order together and to me in the time you stated. Great service over the phone. Good experience overall.
By Ej B.
Response from R.S. Hughes· Nov 12, 2020
We are glad you had a good experience with us Ej! Thank you for your feedback.
The item came as described and I am very happy with it. The company was honest about shipping delays due to COVID, and that was much appreciated.
By Daniel G.
Response from R.S. Hughes· Nov 12, 2020
We appreciate your patience during these Pandemic times. Shopping online and shipping are at all-time highs and product availability and shipping delays are even higher. We do our best to keep our customers informed during the whole process! We appreciate your review, Daniel!
Your company found me 4 cans of a rare color of spray paint, after having gotten one can of the wrong color of primer, but kept on it. I was very pleased with the results.
By Pamela R.
Response from R.S. Hughes· Nov 12, 2020
Pamela, Thank you for giving us the chance to assist you. Some things difficult, but that is where we try harder to succeed!
Great response from staff. Easy to use website tools.
By Fred W.
Response from R.S. Hughes· Nov 12, 2020
Thank you, Fred. We appreciate your review of our amazing staff and website!
I am very happy with the Saunders face shields. Since I had to buy 10 (your minimum), I'm sharing them with friends and family. As I'm at very high risk for COVID-19, I wear mine over either one or two masks!
By Barbara S.
Response from R.S. Hughes· Nov 12, 2020
Barbara, Thank you for the review of your Saunders Face Shields. They are a very popular item and I bet it was easy to find a good use for them. Glad we can offer solutions to keep you safe during this Pandemic!
RA Hughes has what we want in stock and ships very quickly. Once in a while the cert is not in the package, but they find it and email it out right away. Excellent service!
By Valerie H.
Response from R.S. Hughes· Nov 12, 2020
Valerie, Thank you for understanding when we have small hiccups, but as you know we are always here to assist you and make all situations correct! Thank you for the quality feedback on your review!
excellent supplier
By Alex A.
Response from R.S. Hughes· Nov 12, 2020
Nothing but the best, for an excellent customer, like you, Alex!
