Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
They had the material I was looking for (not easy to find material) was shipped the next day and specifications as described online.
By Aero Chip I.
Response from R.S. Hughes· Sep 21, 2023
Glad to hear we had what you needed, Rene. We try to solve issues with hard to stock items. Feedback in this area is always appreciated. Thank you! R.S. Hughes Customer Support Team
Had exactly what I needed, reasonable shipping charge, good communication.
By Susie K.
Response from R.S. Hughes· Sep 21, 2023
Thanks for the feedback Susie. We appreciate the review as well. R.S. Hughes Customer Support Team
I have not received any information on how much the invoice for the product will be , I can not check the shipping on the product I ordered. I don’t even know if the product that I ordered was placed. Yes it is
By Adrian
Response from R.S. Hughes· Sep 22, 2023
Hello Adrian, We apologize that you have not received an invoice yet and that you are not sure wether your order was placed. We would be more than happy to look further into this. Is the email tied to this review the one you used to initiate your order with? Thank you, R.S. Hughes
Great People. Very helpful.
By Troy
Response from R.S. Hughes· Sep 21, 2023
Glad to hear it, Troy! We're happy to be of help. R.S. Hughes Customer Support Team
Reasonable price and quick delivery
By Jiten
Response from R.S. Hughes· Sep 21, 2023
Thank you, Jiten. We appreciate the review! R.S. Hughes Customer Support Team
The service provided was excellent, but the price was still a bit high. I enjoy working with you guys, I will most likely search you guys out before going elsewhere.
By David
Response from R.S. Hughes· Sep 21, 2023
Thanks David, we appreciate you reviewing us and your continued business. R.S. Hughes Customer Support Team
You got it to me on time. In the past it has taken weeks and sometimes months to get something in here. The last few orders have been good. The product is always good, but the delivery has lacked a lot. Hopefully it is better now.
By Bob B.
Response from R.S. Hughes· Sep 21, 2023
Thanks for the feedback, Bob. We'll continue to work to improve on our delivery and shipping. R.S. Hughes Customer Support Team
Unit of Measure didnt match called and took 7 days to get corrected
By Dennis
Response from R.S. Hughes· Sep 22, 2023
Hello Dennis, We apologize the unit of measure did not match and that it took 7 days to get it corrected. We are constantly working on improving our R.S. Hughes website and will forward this feedback to our team. Please let us know if you any additional concerns. Thank you, R.S. Hughes
