Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Very helpful and is always willing to get the products that we need in a timely manner.
By Cindy
Response from R.S. Hughes· Sep 21, 2023
That's exactly what we like to hear, Cindy. Glad you're happy with our service. R.S. Hughes Customer Support Team
My original order ws not filled or shipped in full. After a few weeks I inquired as to the status which I received a prompt response. Would have been nice to receive updates or at least a notice that there was a back order and when it was expected to be fullfilled.
By Customer
Response from R.S. Hughes· Sep 22, 2023
Hello Reiber, We apologize for the lack of communication with your original order and that it was not shipped in full. We will share this feedback with our team. Please feel free to reach out with additional questions or concerns. Thank you, R.S. Hughes
When we order gloves it takes more than a month to receive them.
By Crystal B.
Response from R.S. Hughes· Sep 22, 2023
Hello Crystal, We apologize it takes more than a month to receive your order. We appreciate the feedback as we continue to improve our shipping times. Thank you, R.S. Hughes
Great customer service and easy to navigate the entire ordering process.
By Tiffany S.
Response from R.S. Hughes· Sep 21, 2023
Thanks for your time taken to leave us a positive review, Tiffany! R.S. Hughes Customer Support Team
You communicated along the way telling me order was received, in process and even when it shipped
By Stephen B.
Response from R.S. Hughes· Sep 21, 2023
Excellent to hear Stephen! Thanks for ordering from R.S. Hughes. R.S. Hughes Customer Support Team
R. S. Hughes is easy to work with. They always have what i need and I get the items very quickly. I recommend them to anyone.
By Cheryl
Response from R.S. Hughes· Sep 21, 2023
Thank you, Cheryl. We appreciate you recommending us. We've built our business on old fashioned customer service and word of mouth from satisfied customers. We appreciate your continued support! R.S. Hughes Customer Support Team
Fast shipping, reasonable prices, item in stock, good quality control
By Larry
Response from R.S. Hughes· Sep 21, 2023
Thanks for leaving us positive feedback, Larry. R.S. Hughes Customer Support Team
My smoke alarms were old and broken. I bought new ones from you and they came on time and appear to be working. Thank you.
By N H.
Response from R.S. Hughes· Sep 21, 2023
Glad to hear we had what you needed, Norm. We look forward to helping you next time. R.S. Hughes Customer Support Team
