Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
The service and shipping was good. Product was not what we thought it was to be and wont work.
By Steve
Response from R.S. Hughes· Oct 10, 2023
Hello Steve, We appreciate the review! We're glad the service and shipping worked out for you. We will forward back the product review to our team. Thank you, R.S. Hughes Customer Solutions Team
Searched a number of source for a specific item that Hughes had in stock. The item was delivered in a very timely manner. I would certainly use the again and they will be the first place I check for future needs
By Flat Top lake A.
Response from R.S. Hughes· Oct 10, 2023
Hello! Thank you for sharing your experience with us. We're glad to have had the item you needed and delivered it promptly. We look forward to being your first choice for future needs, and if you have any more requirements or questions, please don't hesitate to reach out – we're here to assist you. R.S. Hughes Customer Solutions Team
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small metal fab shop, and we can't always order a boat load of stuff. Therefore, we don't get our items stocked at local warehouses. In turn, we end up waiting weeks for some of our orders to be fulfilled.
By James S.
Response from R.S. Hughes· Oct 11, 2023
Hello James, Thank you for taking the time to provide this insightful review. We apologize for the inconvenience you have experienced because of our MOQ's and our new free shipping qualification. We honestly appreciate each point you brought attention to and will forward this feedback to our team and your local branch. R.S. Hughes Solutions Team
Ryan Kelley has gone far out of his way to help with orders and questions. In my industry we have plenty of options to choose from for our needs but we choose to use RS Hughes because of Ryans customer service.
By Evan
Response from R.S. Hughes· Oct 10, 2023
Hello Evan, Thank you so much for the review! We are happy to hear Ryan goes above and beyond for you and your business. We'll make sure to share this positive feedback with our team. R.S. Hughes Customer Solutions Team
The whole process was a breeze. Very happy.
By Phil
Response from R.S. Hughes· Oct 10, 2023
Hello Phil, Sounds like you enjoyed our ordering process! Thank you for the review. We hope to continue earning your business. R.S. Hughes Customer Solutions Team
Great pricing and fast delivery
By John
Response from R.S. Hughes· Oct 10, 2023
Hello John, Thanks for the review! We are happy to hear you are satisfied with our pricing and fast delivery. We appreciate your business! R.S. Hughes Customer Solutions Team
The website was easy to navigate. I had no trouble finding exactly what I was looking for. I loved that you can order gloves by the pair instead of the case. I received notification every step, from checkout to delivery. Would recommend to anyone, very professional and knowledgable about their items.
By Phillip
Response from R.S. Hughes· Oct 10, 2023
Hello Phillip, We are delighted to hear that you have found our website easy to navigate and appreciate the option to order gloves by the pair. Thank you for your positive review and recommendation. We look forward to serving you again! R.S. Hughes Customer Solutions Team
Excellent service, fast response, very happy
By Reggie
Response from R.S. Hughes· Oct 10, 2023
Hello Reggie, Thank you for the review. We are happy to hear you have received great service! R.S. Hughes Customer Solutions Team
