completely trouble free
completely trouble free
By Barton T.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
completely trouble free
By Barton T.
wife signed up for weight loss meds with doctor support. wound up getting charged 1087.00. ( not what wife signed up for. canceled on 5/18/26. almost 10 days later havent seen refund. wife emailed ro. got an email saying refund would be issued 6/18/26....a month later. WTF???? scammers dont even think about this site!
By Terrible T.
Response from Ro· Aug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We'd like the opportunity to review the account, and we'll be reaching out directly to learn more and see how we can help.
Rapid response. So wonderful!
By Stacy
Overall ease of tge ordering process. Have not received meds yet but so far all has been positive
By jane S.
Fast response and ease of ordering. Looks like I'll receive my order tomorrow. That's a two day turn around!
By Corey P.
Well the process went very smoothly and everything was explained to me in details
By Francisco L.
Everyone I have met so far has been over the top. I am so glad I joined RO 💜
By Sue C.
No hassel, no dumb questions, just actual thoughtful ones.
By Kimberly N.