Fast and easy.
Fast and easy.
By Peggy J.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Fast and easy.
By Peggy J.
So far the quick response to my queries was impressive.
By Stephen
Super fast answers and delivery!
By Sarah F.
You guys are amazing!!! The service is amazing, you guys are great with updating me on the process the shipment, ughh y'all are just amazing!!! This is truly so much better than having to do multiple appointments with my dietitian just to be told no, or given alternatives to lose weight, and programs that don’t work. Like it really is a headache. I am so happy and excited for this new journey and glad that I have discovered Ro, it’s like a weight has been lifted off my shoulders. With my struggles with PCOS and hypothyroid, I’ve always been yearning for a better version of myself and with Ro I am able to do that now. Thank you so much. I love you guys.
By Kristal
I had a great experience getting started on my weight-loss journey with Ro. It was very easy to navigate. I did not feel judged or ashamed answering the questions. It was easy and hassle free. Now Im ready to start dropping those pounds.
By Latresa T.
Can’t wait to start on this health journey! Thank you Ro!
By Kathie B.
I was excited as I've seen the commercials and was ready to take the plunge, however I feel Ro used some pretty scam like ways of getting me signed up. Prior to submitting it looked like it was going to be zero for the first month. WHAT THEY DO NOT make clear is that there is a membership fee as well as a medication cost; i didnt find out until they charged me. The only conscious reason I am resting at all is because they refunded my money
By Calvin D.
Response from Ro· Aug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We strive to be transparent about our pricing, including that the Ro Body membership and medication are billed separately, with full details available at ro.co/weight-loss/pricing before purchase. We appreciate you taking the time to share your feedback as we continue working to improve the experience.
Timely and responsive. They did a great job seeing my needs and meeting them
By Lura