This product WORKS!!! Ironically it causes considerable HARD feelings!😊
This product has amazing results!!!
By Jeffrey W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
This product has amazing results!!!
By Jeffrey W.
It was easy to fill out but the insurance part was hidden by having to scroll down.
By Tiffany K.
It was easy to sign up
By Shonta M.
Timely response An explanation Prompt follow through. I was with another company and they canceled my account without telling me after being in treatment for 2 months. I was left with nothing- no meds. That is when I contacted Ro and the provider was able to quickly continue my treatment without any interruption. I'm impressed, and grateful for the professional service.
By Ruby
As a customer using compounded simaglutide I contacted RO requesting to pause my monthly delivery for an upcoming surgery. One cannot have surgery while using the drug. I'm being charged for not receiving the medication and have been redirected to fill out an intake form that has now raised my monthly rate. I had to put $1,400.00 on deposit for RO when I signed up. Now the $149.00 per month is going up to $199.00. I'm being punished for being responsible with the drug and needing surgery. Buyer beware. An update. Ro says they want more information. I tried several times to sort out needing to pause the medication for surgery. The responses indicated standard Ro responses and didn't address my concerns and needs. I wasn't being understood. The customer service left much to be desired.
By David A.
Response from Ro· Aug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We'd like the opportunity to review your account, and we'll be reaching out to you directly to better understand what occurred and see how we can help.
Redundant questions asked at least 4 times.
By Fran J.
To me my experience with ro has been great they personalize my prescription always been very responsive in a timely manner and great service i just wish the needs was more affordable other than that from me they get a 5 start thumbs up 👍
By Papajason
Ease of providing requested info.
By James L.