Love it
Love the way you can track live sales, average spend and new or returning customers
By Anthony
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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425 reviews
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Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
425 approved reviews, newest moderated first
Love the way you can track live sales, average spend and new or returning customers
By Anthony
Revel has truly simplified my business. It is very user friendly and has boosted my business significantly due to speed and details of transactions.
By Carl-Henri
Do not buy this system, if you have a retail business and use Quickbooks. They told me that Quick Books will update inventory directly with Revel but it doesn’t. You have to double enter everything. Revel cost me thousands of dollars trying to make it work. Don't waste your time and money. This is their response to my complaint. "We appreciate your feedback Jim and are sorry you were disappointed by the system. We wish you and your business the best." They can't even get my name correct.
By Flatline F.
Response from Revel Systems· Dec 29, 2018
We appreciate your feedback Jeff and are sorry you were disappointed by the system. We wish you and your business the best.
I haven't had much interaction with the Revel staff, my rating is more based on the POS system itself. It is very straightforward and user friendly. The reporting capabilities are very good.
By Dave A.
Response from Revel Systems· Dec 7, 2018
Thanks for the feedback, Dave! We hope you haven't had much interaction with us because the product has worked well for you, but please shoot us an email at [email protected] if there's anything we can help you with.
Revel was recommended to me after the system I was using wasn't meeting my needs. Revel has the inventory tracking I need, the POS is easy to use, entering inventory is great, employee time monitoring is all GREAT. When there is an issue, the support is easy and quick. Glad I found Revel!
By Elizabeth
Response from Revel Systems· Dec 6, 2018
Thanks so much for your feedback, Beth. We are glad we found you, too! We are just thrilled that Revel was able to positively impact your business.
Very user friendly and reliable. Highly recommended.
By January
Response from Revel Systems· Dec 6, 2018
Thank you for the feedback January! Please let us know if there's anything we can do to improve your experience.
Love the system
By Monica
Response from Revel Systems· Dec 6, 2018
Thank you for the kind words, Monica!
Would be 5 stars if updates were a touch less buggy - but overall easy to use, with a ton of functionality. Best of all is the ingredients/inventory capability.
By Unknown
Response from Revel Systems· Dec 6, 2018
Thank you for the feedback! We know how important a completely bug-free POS is for the success of our customers' businesses, and we hate when any of those sneak through our QA process. We appreciate your patience as we continue to improve our product and your experience.