retainer didn't fit
retainer didn't fit
By customer
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
retainer didn't fit
By customer
I had braces for a few years when I was younger, and I've noticed some movement in my teeth as I get older. I wasn't interested in getting the *perfect* smile with expensive corrections - I was interested in keeping everything where it is. Retainers Direct was the perfect solution. The process is easy and fast and very affordable. I also loved the personalized, hand-written note that came with the retainers. Really nice touch. I highly recommend this service.
By customer
My only recommendation would be to send off the same size trays the orthodontists use. I had to use a small for my lower and large for my upper & due to that when I wear both retainers at night, my bite is off for a couple of hours in the morning (I’m assuming it’s due to the different sized trays). Other than that the retainers are better than I expected. The plastic seems thicker & stronger then the ones I have received in the past from my dentist.
By Tessa
Response from Retainers Direct· Oct 30, 2020
Thank you Tessa for the review. The tray sizes should not effect the fit of the retainer as long as we get a good impression. Please email me and I will give you some pointers on how to adjust the retainers so they are not so tight and possibly moving your teeth slightly. Darren
An orthodontist wanted to charge me $700 for my sons bottom and top retainers and then offered me a lifetime warranty for an extra $200! absurd!I went online and found Retainers Direct and love them! My son was able to make his own molds - the directions are so easy and its easy to do if you pay attention to them! Got his retainers in a very timely manner and he is thrilled as well as myself! Would highly recommend this company to all!
By customer
Response from Retainers Direct· Oct 30, 2020
Thank you so much for the great review. I am an orthodontist and that is exactly why I started Retainers Direct. Quality retainers at an affordable price. So pleased it worked out well for you. Darren
good fit and cute note to go along!
By customer
Response from Retainers Direct· Oct 30, 2020
Thank you for your business and your review. Darren
Excellent, fast service. This is a high quality retainer, fits well, and the process was easy and fast. Highly recommended.
By Warwick P.
Response from Retainers Direct· Oct 30, 2020
Thank you so much for taking time to write a review. We are a fairly new company so these reviews really help to calm peoples worries about using an online company to make retainers. Darren
The whole process was simple and efficient! Very happy with my new retainers.
By customer
Extremely professional, prompt and sufficient. If you need a retainer due to one being lost or not being provided one by your orthodontist I would recommend. Also, I purchased the whitening gel and it has helped in a matter of two days.
By MK
Response from Retainers Direct· Oct 30, 2020
Thank you MK for the great review, we appreciate your business. Darren