Excellent
Excellent! My front teeth weren't aligned correctly and they fixed it in my retainer.
By customer
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Excellent! My front teeth weren't aligned correctly and they fixed it in my retainer.
By customer
I was afraid to try out this company. I received my retainers and at first they were a little tight due to my teeth shifting a little. But once I had them on for a day and slept in them, they adjusted. I am honestly glad I tried this company and I am very satisfied with my results.
By Kelvin
Richard,the retainer fits perfect. It seems a bit tight at first but I wore it all night and by the morning it felt just like my last one. These reviews are what made me pick these guys vs the other guys. I love how the owner actually reads and responds. When I got my retainer there was a hand written note about how I missed my gum line when taking the impression and they asked me to reach out if I had any issues. That's customer service. I will be sure to get another retainer from y'all when I lose this one. Thanks for being a good company.
By Tristan M.
easy directions , if there were any issues they were sure to let me know the same day & got it fixed & helped me understand everything . impressions fit perfectly!
By customer
Excellent fast service and good communication. Easy to do. Thank you.
By customer
Wear and tear on my old retainer necessitated a new one and my dentist quoted me $500 for a replacement. I searched for more affordable options and found Retainers Direct which was a third the cost. I took a risk and am very pleased with the final product. I ordered, received the molds, took impressions (which was super simple), and received the final product which fit better than my original retainer. The retainer came with an awesome case and a nice note. I will certainly use this company again in the future and am excited to try their whitening products in the future.
By Josh W.
The process was relatively easy and the product was excellent!
By Selena
So so happy with my retainer they came back super fast and fits perfect❤❤❤❤❤
By Roblyn