Retainers DirectReviews of retainersdirect.com

I'm super happy with my upper and lower retainers. I used Smile Direct Club to align my teeth before they went bankrupt. I turned here to get retainers to keep my teeth in place. They fit amazingly—far better than even my Smile Direct retainers ever did. Their incredibly comfortable. Zero complaints.

Was really excited to try out my retainer, but apparently I did the imprints wrong because my teeth wouldn't fit in them! 😭 reached out to support to see if I could get another mold done but no response. Really bummed and hoping I can get the $100 back for my upper retainer.

Good for the price, shipping was slow but the process was straightforward. Very happy with my retainers. My original ones from the dentist broke while I tried to clean them so ordered these. They're are a lot easier to clean and I would recommend.

My daughters retainers were worn out and need to be replaced. Called her orthodontist and was shocked at how much they wanted. I did a little research online and contacted Retainers Direct and to my surprise got a live person - Tanner - who was fantastic. Shipped them her dental impression from the orthodontist, made payment online, received her new retainers the next week. And saved a load of money!

You get what you pay for… The process took forever and the retainer fit is just ok. My situation was that my old retainer broke. My teeth moved while I waited for this online company to get a retainer to me. They sent a note that they adjusted a few things while making it.. Listen folks, just don’t lol. Go see your local ortho.

It took three months to get my retainers. The quality is fine but the turnaround is awful -- it has really affected my teeth in a bad way, actually. It's not necessarily how long they take to make the retainers -- it's the shipping of 10-15 days at every step. So if there's a problem (like there was with mine), then that easily adds on a month. So yeah, sure, use them -- but be safe and plan for three months turnaround. I wish I had paid attention to the other reviews who also have noted this.

The process was really quite easy. The price is pretty fair considering what an orthodontist would charge (at least half the price for these) and the product that arrived was surprisingly better quality than I had imagined. I was previously a "Smile Direct" customer until they went bankrupt, and these retainer are considerably more better quality in terms of material, sturdiness and I believe what will translate into longevity. The only star missing is they took a LOOOONG time to arrive. After MANY weeks I gave them an email nudge and they arrive 3 days later. Not sure what was going on there. But overall, I would for sure recommend these to someone else.

Not good, I paid 164 dollars and the retainers were never sent to me. They sent me a kit and I did it and sent it back to them and I have never received the retainers, not a call nor email and still waiting