Retainers turn around was quick
Retainers turn around was quick. great service! Definitely recommend.
By customer
Response from Retainers Direct· Jun 7, 2020
Woohoo! Glad we did well.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Retainers turn around was quick. great service! Definitely recommend.
By customer
Response from Retainers Direct· Jun 7, 2020
Woohoo! Glad we did well.
Not too long ago, my daughter broke her retainer in half. Our orthodontist was not seeing patients due to the coronavirus pandemic and felt like a broken retainer even with it being snapped in half was not a “true” emergency. I was a bit upset by this because this would mean my child’s teeth would shift back and her wearing braces would’ve been for nothing. After trying several other orthodontists in the area, I gave up. I stumbled across this website and ordered a kit from retainersdirect.com. It was easy to make impressions at home and we just got the new retainers in today’s mail. It’s a perfect fit! So happy with their quality and service. They even walked me through the impressions and had me email them a picture of the impression to make sure I did it right before shipping the impressions back to them. They’re reasonably priced as well. Highly recommend them. Now if she breaks or loses a retainer, I’m never going back to the orthodontist’s office. I’ll be getting them from retainersdirect.com!
By Ricarda F.
Response from Retainers Direct· Jun 7, 2020
Thank you so much for taking time to write this awesome review. We are launching a membership program in the next few months to allow us to provide quality retainers whenever our customers need a new one.
Super helpful and speedy service. Great fit on retainers (even though I didn’t do the best job on taking impressions). I highly recommend they are awesome!
By Ebony B.
Response from Retainers Direct· Jun 7, 2020
Thanks Ebony for the 5 star review. So glad we shined when you needed us. Darren
My retainer of 3 years became broken and worn down, so I needed a new one. I recently moved, and when I went to the local orthodontist, they told me it would cost $500 for a new set! Instead I looked online and found Retainers Direct where I could order the kit to my house, take impressions myself, and mail it in right away for a much more reasonable cost. Packages came reasonably quick, impressions were easy to take, retainers came out great! You definitely get what you pay for, the retainers themselves are slightly thinner than my old retainers, but everything was so easy to do, and it was so much less expensive.
By customer
Response from Retainers Direct· Jun 7, 2020
Glad we were able to get you a new retainer and it fit well. If you ever need a new retainer I can make the next one out of a slightly heavier material. I normally use a .030 " polypropylene material that is slightly cloudy but will never break or crack. This is the plastic I use in my orthodontic practice and have for the last 15 years. We have the same plastic in a .040 that is slightly heavier.
Fast service and a nice personalized card when the retainers came in. I emailed twice about my impressions wondering if they were good enough and no one got back to me so I just sent them in. The retainers feel a little snug and don’t seem to completely fit on my teeth but time will tell!
By customer
Response from Retainers Direct· Jun 7, 2020
Please let me know if they do not settle in perfectly and we can try again or possibly take a new impression. I am sorry we missed your email, My wife and I respond to these personally everyday but I guess we missed your somehow. I appreciate the honest review and I am committed to your retainers fitting perfectly. Darren
When i found out about this i was pretty excited. I had lost my retainers while moving and was pretty concerned that my teeth were gonna shift as it took so long to get them straight. And i didn’t wanna pay the doctor fees and everything. But you guys helped me out with a simple price and got it done in a reasonable time manner, so thank you!
By Erica
Response from Retainers Direct· Jun 7, 2020
Thanks Erica for your review and I am glad you are pleased with our service and product. Please tell your friends. Darren
I love the fast delivery! Thank you!
By Regina
Response from Retainers Direct· Jun 7, 2020
Thanks Regina!
they are great!
By customer
Response from Retainers Direct· Jun 7, 2020
Thank you! our retainers fit because you nailed the impressions. Good job! Darren