A very good and more economic option.
A very good and more economic option.
By Gt
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
A very good and more economic option.
By Gt
I usually don't write reviews but this company is amazing! They give you the personalized attention that most online companies lack now. I sent an email and promptly received a personalized response. The retainer quality is better than the one that I received from my orthodontist! Thank you Dr. Haltom, I will recommend Retainers Direct to all of my friends and family!
By Marcy C.
Response from Retainers Direct· Jun 26, 2020
Thank you Marcy for this excellent review. I have worked hard to build a business that values quality and customer service. So glad it all worked out well for you. Darren
Perfect fit! I gave it a four stars due to the entire process taking over thirty days to complete/receive.
By Mimi
Response from Retainers Direct· Jun 26, 2020
Thank you Mimi for your review. I am glad you were pleased with the product and apologize it took longer than expected. Our turnaround time in our lab is 1-3 days but shipping times are variable these days. Unfortunately, our process requires three way shipping so we are often at the mercy of the US postal service. In the future we will have more options for expedited shipping. Darren
Super impressed! I was even starting to get small gaps between my front teeth and the retainer even corrected them! It even came with a handwritten note.
By Julia
Response from Retainers Direct· Jun 26, 2020
Thank you Julia for the great review. Our retainers will move teeth back to the position they were in when you took your impressions. Likely you had some gaps that started opening up while you were waiting for your retainers to arrive. Darren
Great and fast service, and a perfect fit! I especially appreciated the hand written note that accompanied my son’s retainer.
By customer
Response from Retainers Direct· Jun 26, 2020
Thank you for the review. We strive to provide orthodontic quality retainers with excellent customer service at a fair price. Darren
Your customer service is amazing! Quick turnaround and when I sent a photo of my impression I got a reply the next day:) The retainer fits perfectly and I’m so pleased with this product. I had lost my retainer while on vacation and didn’t want to spend another $300:( Thanks again, Barbara
By Barbara Bales M.
Wow! I was worried that this was too good to be true but what a fantastic experience! Such fast turn around time and easy instructions. Product was great!
By Cyndi K.
Retainers fit great! They are a bit thicker than Invisalign so doesn't look as natural. Also causes me to speak with a bit a of lisp. These problems are irrelevant if you're going to wear these only at night. Also the price is so worth it if these are the only issues :)
By customer