Helpful, quick and quality
Everything arrived quickly with clear instructions. They were responsive to questions and I ended up with a great new retainer. Would absolutely recommend this service.
By Tim
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
Everything arrived quickly with clear instructions. They were responsive to questions and I ended up with a great new retainer. Would absolutely recommend this service.
By Tim
I had lost my retainers for about a month and a half and my teeth were shifting pretty fast. After a few google’s I found Retainers Direct. Instead of me paying $300+ For a replacement they were only charging about $130. My molds arrived quickly and as soon as I sent them out a few days later I was getting an email saying my retainers were done and being shipped. The whole process took less than a month. I got my retainers with a nice personalized note. The retainers fit great but because of my teeth’s swift movement the first night wearing them were painful but I took ibuprofen and the pain went away. So far I feel my teeth moving closer together and I’m excited to get my smile back. I would definitely recommend this service and will probably be using again to purchase whiting kit. Thank you so much
By customer
The process was really smooth and the results were amazing. Came really quick and they explained the steps very smoothly. I definitely recommend. Great service and great packaging too, made me smile haha. Worth the price, im really glad I ordered here
By Sara
Simple, clear instructions, very timely, good product
By customer
I needed a new retainer since my old one from the dentist broke (for the 6th time), and I found these guys. They had great reviews, so I decided to try them out. And it was worth it! Not only were they fast with the entire service (probably about 3 weeks after the initial purchase... which is just as long as I had to wait to physically pick them up at the local dentist), but the retainers themselves fit and feel great. They use quality material that isn't as brittle as the ones that I had been using before that kept cracking. Also, the process was super easy, including taking my own impressions. I bought extra putty just in case, but didn't end up needing it. Just follow the directions they give you and watch the video. It's super easy. Plus, I was able to return the extra putty I didn't use for a full refund! This company is definitely worth it. Especially for the price (which is very competitive compared to all the other online retainer companies out there)! Thanks Retainers Direct!
By C. W.
I started to see my bottom teeth shifting 8 years after having braces. Went to the dentist and they quoted me $350 for an upper and lower retainer. Considering my frugality I decided to take a peak online and found Retainersdirect.com. I read some reviews and enjoyed how the Drs. Actually reached out and commented on the reviews. I decided to give it a go. The impression part was not the easiest thing in the world but If you read the instructions and watch the video it’s pretty straight forward. I sent my impressions in and about a week and a half later got my retainers. The box had a nice hand written note with a few tips. I did have to cut a little extra material from the gum line but they fit fine and I’m very pleased with Reatinersdirect.com
By Customer
My retainers fit very well! The only imperfection is that the plastic covering my front, bottom 4 teeth is nearly half the thickness of the rest. I trimmed where there was discomfort and they fit great. Thank you so much Retainers Direct for providing excellent service in helping me making my impressions and working timely.
By Alina R.
I give Retainers Direct 100 stars! The online purchase was affordable and easy. The package arrived in a few days and I was ready to do my impressions. The video helps you create your impressions correctly. Mailing back was a breeze, they provide you a postage free envelope to mail. I received an email letting me know that my impressions were received. In a few days I received another email letting me know my retainers were on there way! To my surprise I opened the blue and white box that included my retainers (high quality) in sealed packages, with a free retainer holder/mirror, and a hand written letter from Katie thanking me for my business, and explaining that the retainers may fit tight for the first couple of wears. She requested that I let her know if I have any problems if I did she could help right away. Thank you to the Retainers Direct team, Katie and the doctors who make this affordable process possible. I actually look forward to my next set of retainers! Sincerely, Ida Hofer
By Ida H.