The service was very good
The service was very good! Doctor Darren was very friendly and helpful. Also, the retainer came super fast and it fitted pretty good.
By customer
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
The service was very good! Doctor Darren was very friendly and helpful. Also, the retainer came super fast and it fitted pretty good.
By customer
That's is my experience is good ....l love it ....this work is smoothly..
By Sunil K.
Response from Retainers Direct· Aug 26, 2020
Thank you Sunil for taking time to review us. Glad the retainers fit well. Darren
Quick and very easy! Once I placed my order I got the material to make my impressions fairly quickly and shortly after got my retainers once I sent my retainers. Everything got done in a matter of two weeks! Retainers fit great and are great quality...Thanks for my retainers !!
By Stanza
Response from Retainers Direct· Aug 25, 2020
That is the goal, Quick and easy! We appreciate you giving us a chance. Darren
So far so good
By JONATHAN N.
Response from Retainers Direct· Aug 25, 2020
Glad it is going well
Very easy and fast.
By customer
Great customer service!
By customer
Response from Retainers Direct· Aug 25, 2020
Thank you, we work hard on providing a great product with "over the top" customer service.
Just got my retainer put it in and not only is the front tooth that needed to be straightened the same but the retainer doesn’t even stay in my mouth falls right off my teeth
By customer
Response from Retainers Direct· Aug 21, 2020
I am sorry you were not happy with your retainer. Please email me at [email protected] and I will make it right. If the retainer was too loose we probably did not have an ideal impression and our best estimate of tooth anatomy was not perfect. We can take a new impression and make an ideal retainer. As far as your front tooth, we are a retainer company and absolutely do not move teeth with our retainers. They simply retain teeth in their current position. I am an orthodontist and feel tooth movement should only be under the direct care of a licensed orthodontist.
Trustworthy and they produce a quality product.
By Elliot