we've used Retainer's Direct a few…
we've used Retainer's Direct a few times now, due to our dogs love of retainers & couldn't be happier...much cheaper than the ortho & the service is amazing, so personal.
By customer
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,098 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,098 approved reviews, newest moderated first
we've used Retainer's Direct a few times now, due to our dogs love of retainers & couldn't be happier...much cheaper than the ortho & the service is amazing, so personal.
By customer
The retainer came with a great hand written note, but it didn't fit and there were not further ideas as to how to fix the issue. so how do we fix the issue?
By Maria B.
Response from Retainers Direct· Sep 4, 2020
I am sorry your retainer did not fit. Plese email us and we will pull your impression and see how it looks. If it is not ideal we will send you more putty to capture a better impression. The hand written notes will give us some info on the impression as well. We also offer a 100% money back gaurantee if we just cant make it work. Our email is [email protected]. Darren
Great Stuff!
By customer
Response from Retainers Direct· Sep 4, 2020
Thank you, we are a grrowing company and appreciate your feedback
I had tried to order retainers from another company, and after 3 attempts they just didn’t fit right. I am so glad I found retainers direct! Amazing customer service, and speedy shipping. Retainers Direct will be the only place I buy my retainers from now on.
By Rachel G.
Response from Retainers Direct· Sep 4, 2020
Woo Hoo! Thank you Rachel for the great review and I am so pleased our service exceeded your expectations. We are ready when you need us and please tell your friends. Darren
Working with Retainers Direct was an amazing experience. The process from beginning to end was so easy. I love my new retainers and can’t thank Retainers Direct enough. The prices are unbeatable and the quality is amazing. Thank you again!!
By Amanda
I love my new retainers. It is amazing how quick I received them. I also appreciate the hand written note I received with them. They cradle each tooth much better than my Invisalign retainers did. Retainers Direct is an excellent option for replacement retainers!
By Winnie
Response from Retainers Direct· Sep 4, 2020
Thank you Winnie. I have used this material in my office for the last 10 years and it has all the qualities I want. It is strong but not rigid, it is flexible and comfortable and will not crack or break. They will last a long time if you take care of them
I had a great experience with Retainers Direct. Their customer service was so good. They kept me informed on the process from the time I ordered my retainer until I received it! And my retainer fit perfectly!
By customer
Response from Retainers Direct· Sep 4, 2020
My wife, Kimberly, handles most of the customer service and she is a rock star! So glad your experience was great. Darren
Great service and quality! Thank you.
By customer