ReflexMDReviews of reflexmd.com

2093 Philadelphia Pike, Unit 2388, Claymont, Delaware

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The Fair Hearing score

4.3/ 5

Great

2,747 reviews

ReflexMD4.3Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About ReflexMD

Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.

ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.

Also known as: reflexmd.com
Website: reflexmd.com
Category: Personal Care
Location: Claymont, Delaware
Listed on The Fair Hearing: 2026

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Aug 23, 2024

This most recent order wasn't packed…

This most recent order wasn't packed great, so heads up to your Shipping and Warehouse dept to pack more effectively. In the grand scheme of things, I think that ReflexMD does an overall great job and it's why I've continued to give a 5* Also, the meds they're distributing are highly effective, I've lost almost 20 lbs in 3 months! That said, this order was PACKED: Styrofoam Container, NEXT: Meds were set into the BOTTOM of the Styrofoam container, NEXT, the Gel Pack was placed in the Styrofoam on top of the meds, NEXT, syringes were set on the first Gel Pack, NEXT, another Gel Pack was placed. Do you see the problem here??? The Med's should have been between the two gel packs. It really should go: Styrofoam container, Gel Pack, Medication, Gel Pack, and then place your syringes on top of the second and last Gel Pack. Basically stupid to put your syringes BETWEEN the two Gel Packs. BTW, if you think I don't know what I'm talking about, I own a Biotech Co and we ship Frozen Meds all the time, so I know a thing or two about this process. ReflexMD, talk to your Warehouse and Shipping Dept about doing a better job on how best to pack medications.

By PJ C.

Response from ReflexMD· Aug 26, 2024

Hello PJ, Thank you for taking the time to share your detailed feedback and for your continued trust in ReflexMD. We’re thrilled to hear that our medications have been highly effective for you, contributing to your impressive weight loss results! We sincerely apologize for the packing issues you encountered with your most recent order. We understand the frustration caused by the incorrect placement of gel packs and syringes, and we appreciate your expertise and specific suggestions on how to improve our packing process. Please rest assured that we have addressed this matter with the pharmacy to ensure that all orders are packed correctly moving forward. Your feedback has been instrumental in helping us enhance our packaging procedures to better meet the needs of our customers. Additionally, please know that our medications are designed to remain safe and effective even in challenging conditions. While our shipments include ice packs to maintain appropriate temperatures during transit, our products have undergone rigorous cGMP stability studies. This ensures that our medications maintain their integrity and potency, even if ice packs are exposed to extreme temperatures. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We’re here to support you on your health journey. Thank you again for your valuable feedback and for being a loyal ReflexMD customer.