Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,747 reviews
ReflexMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,747 approved reviews, newest moderated first
Order was delivered early.
By Cheryl D.
Response from ReflexMD· Aug 23, 2024
Hello Cheryl, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Meds arrived in crazy large styrofoam box, but very warm.if you aren’t going to pack with enough ice to keep meds cold, then skip the case of styrofoam.
By charles
Response from ReflexMD· Aug 23, 2024
Dear Charles, Thank you for providing your feedback. We apologize for the issues with the packaging and the condition of your medication upon delivery. We understand your concerns about the packaging size and the temperature of the medication. Please be assured that your medication is safe; it has been tested and remains stable at temperatures above 100°F for up to 5 days, so there is no impact on its safety or effectiveness. We are currently reviewing our shipping practices to enhance our service. Your input is valuable in helping us improve. If you need any further assistance, please don't hesitate to reach out. We appreciate your trust in ReflexMD and are committed to providing you with the best possible service.
Easy to sign up, great customer service and I received my items a lot sooner than expected!
By Patricia S.
Response from ReflexMD· Aug 23, 2024
Hello Patricia, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
So far everything has been very positive. I started my application on Saturday and today is Wednesday. In five days I was approved, consultation with physician and medication arrived on my doorstep an hour ago. Now, I just hope this journey results in weight loss and better quality of life.
By Janice
Response from ReflexMD· Aug 23, 2024
Hello Janice, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
I recently began receiving medical care at ReflexMD, and I must share my extraordinary experience with Jennifer R. From the moment I contacted ReflexMD, Jennifer's exceptional customer service, expertise, and kindness set her apart. Faced with the daunting task of finding a new medical provider after being with my previous one for 20 years, I was filled with anxiety. As a chief skeptic with a demanding schedule, it was crucial for me to find a provider who could meet my needs and adhere to a strict timeline. I initially reached out to several medical providers, but each fell short of their promises. Despite upfront payments, these providers could not deliver the comprehensive care I required within my timeframe. After experiencing three disappointing encounters, I almost gave up on treating my condition. Then, I found ReflexMD and was fortunate enough to connect with Jennifer R. Her genuine care, expertise, and immediate sense of urgency restored my hope. Jennifer assured me she could meet my needs and timeline, and despite my lingering skepticism, I gave her the opportunity to prove it. She delivered beyond my expectations. Jennifer provided me with legendary service, reminiscent of the exceptional experiences one might find during a return at Nordstrom. Her service is truly a rare find today, and I am deeply grateful for her support. I also want to extend my thanks to the pharmacy and Dr. Jones for their contributions to my care. Thank you, Jennifer, for your remarkable service. It has made a significant difference in my life. Sincerely, Jason P.S. Product is to be delivered tomorrow🙏🏻
By Jason S.
Response from ReflexMD· Aug 23, 2024
Hello Jason, Thank you for sharing your positive review of your recent customer service experience with us! We’re delighted to hear that you had a great interaction with Jennifer! Providing exceptional service is our top priority, and your feedback inspires us to keep up the good work. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
Semaglutide, I finally joined ReflexMD when it was apparent my pharmacy was never going to have Wegovy on hand. Filling out my application was easy(the correct questions being asked). And pretty speedy response,and request for photo (self with ID). That felt like I was safe and they cared who I am, that it is for my own use and weight loss. Then an MD reviews, asks for clarification if need be. Soon after, an email and text confirms acceptance in the program and they send the medication(small bottle and diabetic syringes), this is my 3rd mailing. Arrived in a 6pack Styrofoam cooler with 2 icepacks, very safe and wrapped, efficient. Vial is small, so it was inside an rx pill bottle. Easier for me to store in the refrig that way. Clear instructions of how to give self injections and the amount/dose/week in units, mls, and mgs. Online there's access to nurses or the doctor if you need them. I haven't so far, 10 weeks and down 12 pounds and beginning to feel better. Thanks for such an efficient well thought out plan!
By christine A.
Response from ReflexMD· Aug 23, 2024
Hello Christine, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
U stayed in touch with patients at least on a weekly basis and sometimes more.
By Kathy
Response from ReflexMD· Aug 23, 2024
Hello Kathy, Thank you for sharing your positive experience with us! We're thrilled to hear it, and your feedback motivates us to continually provide outstanding service. If you ever need assistance, please feel free to contact us anytime. We're honored that you chose ReflexMD to support your health journey, and we're committed to exceeding your expectations every step of the way.
Very easy to communicate with at all times
By Brenda
Response from ReflexMD· Aug 23, 2024
Hello Brenda, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
