Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
52 reviews
RainPOSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The All-In-One Retail Point-Of-SaleRainPOS is the premier point-of-sale for specialty retailers. Rain is the all-in-one solution that integrates your POS, website, and marketing tools. Features You NeedTo run a small business, you need inventory management that easily integrates with your POS system for both online and in a brick and mortar store. Rain does that for you. Our features are what you need for smooth daily operations.Rain includes multiple services ranging from custom eCommerce websites, integrated payment processing options, automated marketing tools, and a variety of inventory management tools and catalogues. Trusted by Thousands of Retailers WorldwideFuture proof your business with unmatched point-of-sale and website features tailored fitted to optimize your sales process.Partner with the best in the industryRain has been in this industry for a long time, and our only goal is to help specialty retailers like you succeed. Rain has the number one rated POS system, and we’ve been empowering specialty retailers that whole time. Utilize our inventory management, our POS features, our online and cloud presence, and more to manage your store. Whether you’re an online business or a brick and mortar business (or both), Rain is ready to provide you with the solution you need. When you partner with us, you become our priority.
RainPOS (rainpos.com) has 52 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Customer service is fantastic! In-house payment processing is really slow, though. The last payment processed I used had the funds in my account overnight. Woth Rain, it's days.... sometimes many if Monday is a holiday.
By Sati G.
It’s very helpful to be able to get through quickly to customer service and it seems you guys have stepped things up in that area. You’re receiving suggestions in a great way and that’s appreciated since we’re experiencing things in real time that need attention or could be better for us as business owners. I’d love to see improvement in the integrations areas especially shipping. It’s really hard to communicate issues in that particular area and nearly impossible to be able to talk to ship station. It’s often a “it’s their problem not ours” situation if it involves both you and ship station and it can feel unnecessarily hard to pinpoint the issue and get it fixed quickly when there are orders on the line waiting to go out. It would be amazing to see the lines of communication open up with that particular thing.
By Jenn
We've run into a bit of trouble, like Paid Outs not being tracked well or findable. I haven't loved the support team yet. I'd like one continuous person. Relationships are important to efficiency. The search feature is frustrating. It's caps and comma sensitive. I'd like it to be a bit "smarter" of a search option.
By Amanda
We love the RAIN POS system. We've mastered it to the point that it will do everything we need it to do for us. My only reason for not giving it five stars: I only wish that suggestions for improvements or feature updates that we request would get implemented without others having to ask for the same feature before it is even considered or addressed. Also, we had two issues serious enough to get sent up the chain for "developers" to look at, and it took months for the issues to get resolved. In one case, it should have been addressed within hours or no longer than a day at most (our online store was applying discounts where it shouldn't have.) It was over a month before we heard anything. Your support team is a strong point for your brand. Very knowledgeable, patient, and kind. They represent you well.
By Debbie
You answered my questions quickly and you know whar is was talking about No lets see how long it takes to fix?
By Manny
