Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
52 reviews
RainPOSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The All-In-One Retail Point-Of-SaleRainPOS is the premier point-of-sale for specialty retailers. Rain is the all-in-one solution that integrates your POS, website, and marketing tools. Features You NeedTo run a small business, you need inventory management that easily integrates with your POS system for both online and in a brick and mortar store. Rain does that for you. Our features are what you need for smooth daily operations.Rain includes multiple services ranging from custom eCommerce websites, integrated payment processing options, automated marketing tools, and a variety of inventory management tools and catalogues. Trusted by Thousands of Retailers WorldwideFuture proof your business with unmatched point-of-sale and website features tailored fitted to optimize your sales process.Partner with the best in the industryRain has been in this industry for a long time, and our only goal is to help specialty retailers like you succeed. Rain has the number one rated POS system, and we’ve been empowering specialty retailers that whole time. Utilize our inventory management, our POS features, our online and cloud presence, and more to manage your store. Whether you’re an online business or a brick and mortar business (or both), Rain is ready to provide you with the solution you need. When you partner with us, you become our priority.
RainPOS (rainpos.com) has 52 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 9 reviews with 3 stars · Clear filters
I'm trying to learn more about rain so it's hard to give it a higher rating. I am most interested in breaking down sales in ways that I haven't yet found. Day of the week totals is one I'm interested in
By Vance O.
Very nice people to work with but the process of moving to the Rain platform has taken months. I still have a lot of work to do before I can use this system and the process started in March 2023. Unfortunately below expectations
By Scott
I love the POS and am very happy with it. However, support takes far too long to respond. If I need help with my website or anything like that It's days before I get a response. Then after my reply its more days of waiting and on and on we go. It's impossible to make progress this way.
By Nathan
I dislike how rainpro has been handling my account. When I have a problem, they take too long to respond. Also, the change in how they handle the deposits. They are not available in your account until two days later. They keep going up on my billing. They were the best when they first started but when they decided to take on more responsibilities I felt like they were not ready for the changes.
By Pheobe K.
I like the system overall as far as the register and the workings of it is concerned. It’s easy to use and navigate. Entering my items onto the website is also easy, but the website itself is another matter. I don’t know how to change anything inside the website as far as putting other pictures in or adding new content. While in training, videos were frozen a lot of times so I was unable to get the proper training to learn how to use the website and or change things within the website. Once the training was over then I was left on my own. Trying to find somebody to return calls was also a concern. Either they didn’t return calls, or they were late returning calls. I now have to use the FAQs which don’t always address the problem and again if you call then you really don’t get a good answer or they don’t call you back.
By George
When we signed up there were things promises that sober exist Our inventory has trouble with multiple of the same items ordered and then causes a shortage. We brought this to your attention but nothing was resolved Wait time for your help team is too long and if you leave a message it takes a day or two to get a call back Definitely not impressed with the new implement of using rain pay. Not impressed at all In All honesty. If I find another server for my website I will definitely consider it. The rain pay was the last straw We are only one store and I know we don’t matter to rain.
By Carol
I am a web site and Quilt Show Vendor “only” I do not have a brick and mortar store. I feel the cost of my web site is very expensive and talked to “Rain” last year about cancelling. I was told they were working on something for people like me. Has there been any work on this issue? I know there is most likely a price increase this year. I will need to re-evaluate whether I keep my site Thank you for letting me
By Carolyn M.
Everytime there has been an "improvement," there tends to be something that is removed that you were using; especially in reports. There have been multiple occasions where after receiving the product, the quantity has not been added to the product. It is hard to keep an accurate inventory. You were forced to use their credit card system. Multiple occasions where the system quits working and the credit card terminals have to be rebooted.
By Renita
