Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
52 reviews
RainPOSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The All-In-One Retail Point-Of-SaleRainPOS is the premier point-of-sale for specialty retailers. Rain is the all-in-one solution that integrates your POS, website, and marketing tools. Features You NeedTo run a small business, you need inventory management that easily integrates with your POS system for both online and in a brick and mortar store. Rain does that for you. Our features are what you need for smooth daily operations.Rain includes multiple services ranging from custom eCommerce websites, integrated payment processing options, automated marketing tools, and a variety of inventory management tools and catalogues. Trusted by Thousands of Retailers WorldwideFuture proof your business with unmatched point-of-sale and website features tailored fitted to optimize your sales process.Partner with the best in the industryRain has been in this industry for a long time, and our only goal is to help specialty retailers like you succeed. Rain has the number one rated POS system, and we’ve been empowering specialty retailers that whole time. Utilize our inventory management, our POS features, our online and cloud presence, and more to manage your store. Whether you’re an online business or a brick and mortar business (or both), Rain is ready to provide you with the solution you need. When you partner with us, you become our priority.
RainPOS (rainpos.com) has 52 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 12 reviews with 1 star · Clear filters
I do not recommend this company. I am in Australia and they are simply not set up sufficiently to serve this market. No GST provision. You have to constantly call (international) to get any customer service. They don’t follow through, or make mistakes that you have to follow up on. Again and again.
By Michelle
Straight up lied to get me to sign up. Lack of expertise. There is no continuity of support- call 5 times for the same reason and get 5 different people who have to start from scratch on the problem. Unable to get basic info on my inventory and don't even get me started on how much $ i have lost on my website since we switched. It is rare that anything gets resolved within a weeks time. Nightmare from migration forward.
By C W.
The POS system did not do what we wanted it to do even though they claimed it would! Then when we asked for a refund it was a big NO. If there were - stars it would be a -10 score!! We are still waiting on an explanation on the situation from January this year. The word CROOK'S come to mind.
By ADRIAN B.
If I could give a sub-0 review of the RAIN POS system I would. My dream was to set up an online fabric store and I met the RAIN team at their booth at the Huston Quilt Show. The initial people I met with were very thoughtful and helpful, so when offered the chance to use their platform at a "Black Friday" discount I took it. I spent over a month setting up my site and all was well, up until the launch day when I was turned over to their standard customer support. Apparently, because mine was a new store with no revenue yet, my business had a very low priority. My assigned agent did not respond to my e-mails. It was so bad at one point that I actually called their company to make sure they were still in business. I launched the store in May and got absolutely no traffic. RAIN POS promised to help with SEO. In July I googled my store URL and my site did not come up. I typed in keywords that I used throughout my site and my site did not come up. I stopped the service and am out $2,300 with nothing to show for it. When my site account was closed I received the backlog of support emails I had sent over several months that my lovely tech support agent ignored in one fell swoop. Avoid this company if you are just starting out.
By Kay
