Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
Purely StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
421 approved reviews, newest moderated first
Great storages and location staff is super friendly would recommend for ur storage needs 👍
By Me
Response from Purely Storage· Apr 24, 2019
Thank you, please let us know if there is anything we can do to make your experience better.
Ive had no problem with that storage yet tjey let you know in a advantage if your rate is going to going up or with anything they ate doing good
By Christy
Response from Purely Storage· Apr 23, 2019
Thank you Christy, it's great to hear you've had a pleasant experience with us.
Excellent customer service!! I would definitely recommend them.
By Cathy
Response from Purely Storage· Apr 22, 2019
Thank you Cathy, we strive to only hire the very best!
Staff is friendly and always willing to answer questions. Onsite is kept clean.
By Sharon V.
Response from Purely Storage· Apr 22, 2019
Thanks Sharon, we are always happy to help!
Friendly with good customer service. Nice facilities. Reasonable prices.
By Antoinette
Response from Purely Storage· Apr 22, 2019
Thank you Antoinette, we greatly appreciate you taking the time to review us.
Dishonest people who work there. Lots of people live in there storage unit and will rob you blind. Management is high on some type of narcotics and will steal your debit information if you give too much of your own personal information. I am currently filing a lawsuit.
By Dustin
Response from Purely Storage· Apr 22, 2019
Thank you for taking the time to review us Dustin. Your review has come as quite a shock as we haven't heard from you before and we absolutely want to get more information about your experience so we can take appropriate measures to fix any problems. Please reach out to me directly at [email protected]
Great professional was there when I need them thanks
By Tianna
Response from Purely Storage· Apr 22, 2019
Thank you Tianna, it seems like you accidentally gave us the wrong rating but I am so glad to hear that you had a great experience with us.
Very nice service!
By Sabrina
Response from Purely Storage· Apr 19, 2019
Thank you Sabrina, that is always our goal!
