Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
Purely StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
421 approved reviews, newest moderated first
I was notified promptly of my deficiency, and was aided by the attendant to rectify the issue. I am satisfied that Purely Storage is competent and efficient, and conscientious while making their security rounds. Sincerely, CJ Crowder
By Connie
Response from Purely Storage· Mar 25, 2019
Thank you Connie, I am so glad we were able to get your units locked up quickly. We are always happy to help.
It is there very friendly and cheap the price is good I love it there.... You should be like there :-)- Deaf Sarah
By Sarah R.
Response from Purely Storage· Mar 25, 2019
Thank you Sarah, we love to see such wonderful reviews!
The manager Robin at the Merced facility was always helpful and courteous....and most importantly to me, she always answered the phone during business hours to help you! I’ve had many storage units both in and out of Merced, and have had trouble with each one at different times not answering their phones, so I have to drive to the office, sometimes only to find no one there! Very frustrating to me!
By Patricia
Response from Purely Storage· Mar 25, 2019
Thank you Patricia, I'm so glad we have been able to help you out. We aim to stay consistent with our hours so you know you can depend on us!
Excellent service, awesome people staff etc. Love it!
By Dora
Response from Purely Storage· Mar 18, 2019
Thanks Dora, it feels great to earn these 5 stars!
very pleasant, and friendly. Good security and constant surveillance.
By Ken L.
Response from Purely Storage· Mar 18, 2019
Thank you Ken, it is always great to see another happy customer.
The staff was very helpful and professional. The facility is clean and well maintained. Very pleased. Thanks
By Gracelyn
Response from Purely Storage· Mar 18, 2019
Thank you Gracelyn, we greatly appreciate you taking the time to review us.
The ladies that work there are very friendly and helpful.the place seems to be clean and we'll kept and the prices are reasonable. So to conclude so far so good I am happy with them
By Corey
Response from Purely Storage· Mar 18, 2019
Thank you for the 5 stars Corey! It is a pleasure to do business with you.
From the moment they answered the phone they completely and efficiently had my storage problem solved in no time at all. I highly recommend them and would use them again!
By Audrey
Response from Purely Storage· Mar 5, 2019
Thanks Audrey, I'm so glad we could help you out!
