Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The claim process is very easy online by sending a photo of the invoice. Reimbursement is fast, and staff is reachable and available with any questions. I’m comfortable trusting it will be there if my pet has future health issues.
By Sherry K.
It’s very easy to file my claims.
By JoAnn S.
Quick to respond
By Deborah
This is the only pet insurance we’ll ever have for our pups and future furry babies! The PumpkinNow! Feature has made our lives easier and gives us a beautiful sense of peace knowing that no matter what our pets go through, no matter the price, we’ll always have enough funds to make sure our furry family members are safe and healthy! You gain a nice amount of friends from pumpkin too, especially when our previous pup passed away, they have done their best to check on you and your family. Tell me what pet insurance does all of this?? My answer and recommendations will always be get Pumpkin Pet Insurance! :)
By John L.
The review process was transparent. As long as I provided appropriate documentation, Pumpkin did not give me a hard time and reimbursed me promptly.
By Jovi
Simple to use. Refund received quickly I have had 4 retrievers before my current one and wish I would have had insurance for them.
By Robin R.
fast, honest claim processing
By kk
The claim was easy and the refund was quick. Just uploaded the receipt from the vet and the money was deposited in a few days. No issues at all
By Melissa
