Excellent I got the refund very quickly
Excellent I got the refund very quickly
By Rosa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Excellent I got the refund very quickly
By Rosa
Been keeping up with your ratings and i see all reviews. Are mostly 5 to 4 ratings so yeah I'd say pumpkin pet insurance are to go to branch
By Keanu D.
We’ve been with Pumpkin for two years now. We didn’t have to file any claims during our first year, but this past year we had to submit several. When I was shopping around initially, Pumpkin wasn't the cheapest premium estimate I received, but I'm really glad we went with them. The process of filing a claim is incredibly quick and simple. My only real minor complaint is that the reimbursement payout is on the slower side. To be fair, that might be because I don't have direct deposit set up, so they have to mail me physical checks, but it's still worth noting. Overall, the ease of the claim process itself makes the slightly higher premium worth it. I'd definitely recommend them to anyone looking for hassle-free filing.
By Dana
Money was issued immediately
By Kathy
When you need to speak with someone, they are very informative and patient. I filed my 1st claim and Pumpkin promptly refunded the payment back to its original account. Happy I chose Pumpkin.
By Gina
So far I have only had small claims and they have been handled quickly.
By bikehi
I made a paper claim for a yearly. Check-up for our cats and we got a prompt payment for their good health visit. Thank you very much
By Wayne. M.
They are fast and efficient. Very helpful when you call
By George