Great insurance
Great insurance, fast responses
By Sunny
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great insurance, fast responses
By Sunny
Representatives are very helpful. professional and caring.
By Deborah S.
Sent in my claim on Friday for a medication prescription refill and received my claim being resolved by Tuesday and by Wednesday morning the money was in my account. They deliver what they promise thanks.
By Renee
Way quicker process to receive reimbursement than anticipated. Pleasantly surprised and much appreciated as I really need the money.
By Caroline
Response from Pumpkin Pet Insurance· Aug 5, 2026
Thank you for your feedback!
Great claims service!
By Chuck
Easy to work with and quick reimbursement
By Isaac
Dear Pumkin Pet Insurance Team, Thank you for your prompt assistance and excellent service. I truly appreciate your support and the care you’ve shown throughout the claims process. It gives me peace of mind knowing my pet is protected. Thank you again for your professionalism and kindness. Sincerely, Vitaliy Gaftanyuk
By Vitaliy
Pumpkin has been very fast in filing a claim. I am very pleased with the insurance.
By Sheila