When I submit a claim it's taken care…
When I submit a claim it's taken care of promptly and I get my check very soon afterwards
By Paul
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
When I submit a claim it's taken care of promptly and I get my check very soon afterwards
By Paul
Overall pleased with the claims processing, coverage for our new puppy has been helpful.
By Julie
Pumpkin insurance emailed us every step of the way we’re right on top of the whole procedure. We were very pleased.
By Rosemary V.
Great experience with Pumpkin pet insurance. Very easy to file a claim and reimbursement is quick. Would definitely recommend to anyone looking for pet insurance.
By Linda
I have had a good experience with Pumpkin Pet Insurance. I have two dogs; one has been having some health issues, and Pumpkin has been very consistent with approvals and reimbursements. I wouldn't recommend the wellness plan or routine annual checkup because their coverage is limited. I pay much more than they cover. I believe a third company offers the wellness plan through Pumpkin.
By Ma E.
It was very easy to upload our last claim. We received an immediate response from Pumpkin. Very pleased.
By Tracy
They did great!! Love em! Very satisfied.
By Sander
My claims are being reviewed and approved in very rapid order, and this has been such a HUGE relief. Having a dog with a cancerous tumor requiring surgery is anxiety-provoking enough without the added misery of delayed or denied claim reimbursement. I can’t recommend Pumpkin insurance enough.
By Heike G.