Prompt & efficient
Prompt & efficient
By Brian
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Prompt & efficient
By Brian
How fast the claim was processed.
By Shawn Danielle J.
I have spoken to many staff members in connecting with them assisting me thru the process of filing a claim and understanding the coverage of my insurance plan. The staff are very thorough and supportive for I feel they make every attempt to be transparent about what is covered and the time frame in getting reimburse for services. I also see how respectful and compassionate their dialogue is when discussing our pets which is a added quality in my communication with Pumkin.
By Vera C.
I have Pumpkin pet insurance for all 3 of my cats and have been very satisfied with it. I can give them the care they need because of this plan.
By June V.
My claim was quickly addressed, the check immediately followed. The process is so much easier
By customer
Easy and fast
By Jose
Excellent and easy way to go Pumpkin
By April Y.
They answered my questions and quickly gave reimbursement
By David H.