The claim process was fast and easy.
The claim process was fast and easy.
By Michael
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The claim process was fast and easy.
By Michael
Awesome I get my claim about a few days after 5-7days
By Cyn
My dog is extremely important to me. Dog insurance gives me piece of mind. Pumpkin processing claims is fast and fair. I am very satisfied customer and plan to stay a customer , hopefully, for a long time.
By Milena B.
Great job processing my claim.
By Lisa S.
Very pleased with the service received thus far. Would recommend to others.
By Denise W.
So easy to submit and they reviewed it SO quickly.
By Molly
My recent claim after a visit to the emergency vet was processed in just 11 minutes! Can’t ask for better customer service or a quicker response, the Pumpkin team is on it.
By Savanna
well I tried to get information on a policy I jsut bought and the people were less than helpful. I am wondering if I made a mistake buying a policy
By Shelly
Response from Pumpkin Pet Insurance· Aug 25, 2026
Thanks for your feedback, Shelly! We'd love to chat further on your policy and see what we can answer for you. We have reached out to you via email to support.