Had first time emergency w cat and…
Had first time emergency w cat and Pumpkin paid as promised. Great relief in these hard times. Have recommended this co. to my vets as they never heard of it- and to friends.
By Sandra M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Had first time emergency w cat and Pumpkin paid as promised. Great relief in these hard times. Have recommended this co. to my vets as they never heard of it- and to friends.
By Sandra M.
Underwritten by US Fire Insurance which is owned and operated by Crum & Forster who is pure evil. I have learned that most positive reviews for any C & F underwritten companies are likely paid and planted because when you have billions stashed in the Cayman Islands, you can pay for PR. Total garbage company, greedy little roaches.
By Jamazing
I’ve always carried insurance on my pets and have been very disappointed in most of them until pumpkin. Very clear about coverage, not misleading, no sneaky loopholes to deny a claim. I am heartbroken my boy needs to utilize it and would prefer he was well with all my heart as he is my “child” but It’s been a lifesaver for me. I tell everyone I know about pumpkin Insurance.
By Leanne
Your customer service is one of the best, you’re very prompt for a refund, I belong to many puppy groups, and I recommend you no less than three times a day
By David &Susanne M.
Was easy to apply!!
By Gerry B.
Everyone I talk to is really helpful and nice!
By mgp
The claim was paid really fast, and customer service is top notch.
By Dave G.
They have been very good with follow through and prompt service. Very happy with my choice of insurance.
By Shelly