Quick turnaround on claims
Quick turnaround on claims. Great customer service.
By Karen
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Quick turnaround on claims. Great customer service.
By Karen
I was so relieved to get full payment for my cats surprise procedure. It was such a relief and made buying the insurance worthwhile
By Kris
Prompt. Professional
By Patrick J. T.
My overall experience is great. No issues Everyone I have talk with is nice and helpful. Happy with Pumpkin
By Chico
Claims have recently been paid in a very timely manner
By Joan S.
Have had pumpkin for a while now and have no complaints. Very responsive
By Alex
Friendly, professional, paid balances in a timely manor. Highly recommend!!
By Olive’s M.
Excellent customer service fast reliable and efficient 🌺
By Linda