Communication is great
Communication is great
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Communication is great
By customer
Well I just started with Pumpkin and just added another dog that I adopted, right now I have nothing to really add but I love and like all I am getting from Pumpkin its been great and going well.
By Kimo K.
The Rep. seemed very knowledgeable about the products. It was pleasant to speak to her & she is very responsive.
By Mark
Haven’t had caused to use you yet, however I am impressed by how you keep in touch with me on a regular basis. I will be taking my dog in for a yearly soon, so you will be hearing from me. Thank you for your concern.
By Joann Weinman W.
Efficiency and clarity
By Nádia Regina Araujo do N.
I haven't had the opportunity to use your insurance as of yet so I cannot speak of how well you assist me with the financial part of my vet service.
By Sharona
Super quick turnaround time
By Jackie L.
What is Wellness covered is still sketchy to me.
By Mary