They work fast
They work fast. Submitted a claim and was processed the same day. Thank you!
By Rebecca
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
They work fast. Submitted a claim and was processed the same day. Thank you!
By Rebecca
Took my doggie to first time Vet appointment. Paid my bill, got my receipt, went home and started my claim, received notice of claim being submitted, within 36 hours I received a notification of my claim and the refunded money. After 4 days I checked my bank account and money had been deposited. Easy, fast and my dog is one happy camper
By LSO
Easy to file and fast in payments. What more could you ask for?
By Peggy
Quick payment. Thorough. Good customer service.
By Sharon
My cat developed cancer, found early and treatable with radiation. I was sent to VRCC in Denver Colorado and she was treated ( amazing organization!) I paid for the treatments and when my invoices were sent in electronically Pumpkin reimbursed me up to the annual limit in 4 days! Very impressed and highly recommend them!! It made my decision to get treatment for my cat a no-brainer!! Thank you!!
By James C.
Pumpkin insurance has helped me tremendously throughout my dogs recent illness. They are clear upfront in writing with what is covered and how you submit a claim or estimate. Their response time is very fast, and any claims reimbursement is prompt as well. I have referred my fellow dog parents to pumpkin and would highly recommend it.
By Irene
No problems. I sent in my vets bills and they sent me a check.
By DR & MRS RONALD G.
Quick and respectful.
By Raymond