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Quick payment. Explanation of allowable clams.
By Harold B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Quick payment. Explanation of allowable clams.
By Harold B.
I always have prompt and friendly feedback on my claims. Fair assessments have been done.
By Janet
The agent, Jennifer was very patient and helpful. She answered all my questions and found the best policy for the new additions to my family. I hope I'll only have to use it for wellness care but I'm relieved that I have coverage just in case.
By Lisa
prompt service
By N. K.
The website is very easy to use, and claims are processed quickly! It allows me to focus completely on my pet and her health needs and not have finances be my first concern.
By KH
You are always prompt
By Clare
Very patient and personable. Easy to communicate with
By Caroline
We had a couple major unexpected bills due to emergency surgery and Pumpkin expedited the claim within 24 hours. We honestly didn't even know this was their policy and recommend them to all our friends & family.
By MICHELLE W.