Been very happy with this company and…
Been very happy with this company and would recommend it to anyone
By Kathleen
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Been very happy with this company and would recommend it to anyone
By Kathleen
The person I spoke with was kind and understanding of my frustrations
By Patricia
Pumpkin has always made it so easy to file claims after a vet visit. The website is user friendly and I always get paid out in a short amount of time.
By Alyssa
I was honestly skeptical when I first filed the claim for Odie who herniated a disk in his neck chasing a squirrel of all things. Every communication I've had with Pumpkin was great. Each Agent gave me assurance that my claim was being processed and that gave me peace of mind. Once I filed the claim it was paid within days. Thank you Pumpkin Insurance for being there when we needed you. They fulfilled their promise and I cannot ask for anything more.
By Deborah
I sent an email at 11:31 pm about a claim that partially processed incorrectly. One minute later, I received a nonautomated response!
By Susan
Wonderful experience with having Pumpkin for my cats! My emotional support cat had to have major surgery, so I was already stressed out of my mind and Pumpkin made it so easy that I didn't have to stress about the bill. The percentage of coverage was exactly as they said it would be, no questions asked, which is nice knowing that there's a human on the other side of the email and phone numbers. HIGHLY recommend getting your fur baby covered! You'll thank yourself.
By Natalie G.
Lately, claims are being processed very quickly which is really nice.
By Susan
It’s so nice not second guessing and waiting when my puppy isn’t feeling well.
By Sandra H.