Reimbursements are quick and easy
Reimbursements are quick and easy! It was so easy to add a new pet to my existing account as well. Very pleased with Pumpkin!
By Julie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Reimbursements are quick and easy! It was so easy to add a new pet to my existing account as well. Very pleased with Pumpkin!
By Julie
Pumpkin is quick getting back to you about your invoice. They tell you they are working on it and get back to you as quickly as possible. Which they do.
By Patricia
Submitting my claim was straightforward, and it's best if you have a scanner to upload documents. I received a reimbursement check within one week!
By Brianna
Rep was knowable of information given. Considerate.I liked the reimbursement because Vet cost is very expensive.
By Lana
Pumpkin Insurance gave me a peace of mind when my cat had to be hospitalized. I was amazed at how easy it was to file a claim and how quickly I was reimbursed. I recommend Pumpkin!
By Debbi S.
Speedy attention and reimbursement
By Sharon
Our first experience with pet insurance. Glad we made the decision to insure our two kittens as one incurred a serious issue requiring weekend emergency surgery. Claim process was straight forward and completed in 2 weeks by direct deposit payment. No surprises and customer service personnel are excellent.
By CJ
Customer service rep promptly answered my call and all my questions and sent me information I requested.
By LAB