Quick response
I was very impressed with how fast my claim was processed. I was reimbursed in 6 minutes. Outstanding service. Will recommend to my friends.
By Linda
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
I was very impressed with how fast my claim was processed. I was reimbursed in 6 minutes. Outstanding service. Will recommend to my friends.
By Linda
Easy to submit claims and fast responses.
By Erin
Always very helpful and answer all my questions thoroughly
By customer
I feel the plan works for me and my dog. Fast response from customer service. No issues
By Maria A.
My first claim was handled perfectly and met all my expectations!!
By Linda Freeman P.
Generally they have been responsive and approved claims but I had to fight an early denial on a basis that made no sense and took a significant amount of work and time to get overturned once escalated.
By Keith
Because of pumpkin, I can make better decision for my love one.
By Alexandria
Very knowledgeable
By Linda