Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Unexpected tooth need pulled which as usual comes at a bad time of year ( never a good time anyway) and costly. Pumpkin paid within days of sending claim. We knew the evening of filing claim what was going to be paid.
By Lu A.
Our situation was urgent at about 10:00 at night. Our little 18 lb Skipper was throwing up suddenly first his earlier dinner and then water. All the people at VEG were all very kind and concerned. They ran many tests to rule out possible issues. We were there until about 3 am. Skipper was in pain from throwing up and was given pain meds. In the end it was a gastritis event. We are very thankful for care and knowing we had insurance in place to help us. We submitted the claim and it was processed immediately.
By Susan M.
Prompt payment. Excellent online processing. Everything a quality insurance company should be.
By Toby
I have used other pet insurance in the past and none of them are as professional, helpful and prompt as Pumpkin. All of my interactions with the company have been a positive experience.
By Theresa
Very easy to submit my claim and it was processed quickly. Overall the type of coverage available has been exceptional, and the customer support is amazing.
By Julie
Fast claim processing. And friendly customer service.
By ChrisC
Quick to respond. Good pricing.
By Suzanne T.
Simple quick process
By pgraham
