Quick to answer questions
Quick to answer questions. Website easy to navigate.
By Unlnown
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Quick to answer questions. Website easy to navigate.
By Unlnown
I recently got my two cats insured with Pumpkin pet insurance I filed my first claim and was very happy with my experience We adopted the cat just one year ago and did not have his health history they worked with me and my claim was taken care of in a timely manner my emails were answered promptly overall a five star experience
By Farnaz
Easy to file claims and fast!
By Kar
Pumpkin pet insurance is a great way to be prepared for the unexpected, should something ever occur. They are always quick to respond on claims. Great experience!
By Susie
Everything was quick and easy.
By Natalia
Quick turnaround on claim processing
By Lacey
After 5 eventless years with Pumpkin, I finally needed some care for my pup and it was scary as she was facing a double surgery. I submitted the surgeon’s estimate and got approval almost immediately, which definitely helped immensely with peace of mind. After the surgery, I submitted the final bill and was reimbursed within 24 hours. It really helped not having to stress over that aspect of the whole ordeal and to be able to focus on my dog’s recovery instead. The website is very easy to use and submitting paperwork is a cinch. My kitty passed away a few months ago, she was with Pumpkin as well. They sent out a pretty, scented candle with her name on it. I very much appreciated that thoughtfulness!
By Gabriela R.
Yes they did, they are the best insurance company I ever had. God bless u all. ❤️
By Caron R B.