Great service
Great service
By Hafiz S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great service
By Hafiz S.
I had numerous receipts to submit on each of our three cats. Submitting was easy. Pumpkin processed the claims and deposited the payments into our checking account very quickly. Great service.
By Kathy
Claim filing is a breeze, Pumpkin kept me apprised of my claim status regularly and paid as they said they would.
By Phillip H.
Pumpkin Pet insurance is reasonable with their rates. In addition, the customer service and claim department have been exceptional. They communicate well and process claims in an expedient manner. I highly recommend Pumpkin Pet Insurance. They helped me save my dogs life.
By Cheryl H.
Easy to file a claim. Fast response and refund.
By customer
The insurance is great. Claims are processed in a decent amount of time. My only complaint is changing the website. The purple was nice and calming. The yellow just feels too much.
By Ashlee
So far love this company!!!
By Kevin
so nice awesam
By abid